People were frightened of AI, and Dell was trying to sell them AI machines.
Somebody asserted the problem rather than a document recording it. Who said it, and whether they had a stake, is named below.
How we know
"AI can still scare people, so we wanted to dispel some of the myths and make it less daunting."
| Who says so | Dell itself, quoted in a Drum profile piece. The piece was placed by the agency, so it is Dell's words carried by the agency's channel. Read it |
|---|---|
| A second source | No independent coverage found. Web search returned only Goat Agency's own site and generic agency-profile pages, nothing from a trade outlet or Dell's own newsroom about this specific campaign. |
| What the agency was asked to do | Not published. The stated jobs were explaining how the AI works, calming people who find AI frightening, and localising for the UK, France, Germany and the US on one strategy. |
| How the agency was picked | Project first, then the account |
| How that happened | Agency of record appointment, won in one market then expanded: Goat was appointed Dell's influencer agency of record in early 2020. The work was awarded in the US first, then extended to all Dell influencer activity across the UK, France, Germany and other markets, spanning both B2C and B2B units. |
| How long it took | Appointed early 2020, still running years later, which makes this a standing account rather than a campaign. The sheet's stated 2024 to 2025 window is the campaign date, not the hire date, and should not be quoted as when they chose an agency. |
| Recorded as | Dell (Dell Technologies) |
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